Alright, we’ll admit, cars can’t talk, but when we do pop their hoods and start poking around, they do give off signals. Sometimes a signal may be “the car’s running a little rough”. And if that car could talk, we might hear it saying, “Hey, I can’t breathe well.” In that case, we swap out the air filter and it’s good to go.
Other times, a car may be weeping, literally weeping fluids onto the ground. We know a crying car is never a good thing so we poke around a bit more to figure it out. Maybe the oil filter wasn’t put on tight enough the last time the oil was changed – a pretty simple fix. Or maybe the head gasket is leaking – a relatively complex fix. No matter if it’s a simple fix or a complex fix, we always give the car’s owner a thorough explanation with pictures.
EVERY CAR IS OUR MOM’S CAR
Having spent a lifetime working in and around the car repair industry, we were determined to do things differently when we opened our doors in 2007. From day one, we embraced our core value of, “Do it right. Do it honestly”. From there, we’ve grown our approach to include several ideals:
We don’t fix cars. We help people with their problems.
We look at every car as if it’s our mom’s car. If our mom would be good to go in this car, then you’ll be good to go in this car.
We believe preventative care for cars makes the most sense and is the most economically sound approach to car ownership. We can show you the numbers.
Our customers deserve quality and truth. We won’t tell you to fix everything – but we will discourage you from driving something we think is unsafe. For example, if you need brakes, we’ll tell you. If you choose not to get your brakes fixed with us, that’s fine. We just want you to get your brakes fixed.
We lead with our hearts. We want to be your trusted advisor and for you to come to us for the long haul.
We’re not perfect. If we make a mistake, we stand by it 100%. Cars are super complicated machines. Things change all the time. We work to stay on top of all of the changes, but we do make mistakes from time to time. When we do, we’ve got you covered.